With the elimination of
emotional appeal or feeling, technical communication is dedicated to the needs
of the user. Technical communication is accessible to other individuals through
the use of letters, memos, brochures, reports, etc (Lannon, 2008). In order for
this information to be thoroughly effective, it must be presented in a clear
and structured manner. This allows the individuals viewing to gain a full
understanding and find the correct information. Technical communication often
targets a specific group by clearly explaining and defining the needed
information.
Utilizing technical
writing strengthens the overall technical communication. Technical writing
contributes to the research factor as well as the communication factor
associated in the distribution of information that is provided either,
digitally or as a hard copy (Lannon, 2008). Technical writing can be found in
the areas where we document information, this could include business contracts
or instructions for assembling an item. Within computer software’s, it is clear
that technical writing is used to design programs or provide help programs.
This could be seen when we have a question about a how a program works and
where to find the correct file to help answer our questions.
Technical writing is
diverse in that, the information is designed to vary by the needs of the
consumer.Technical writing is often times more specific in presentation than
that of technical communication, although this may be true, technical writing
can be viewed as the written form of technical communication. More or less, the
two are quite similar in nature, but used in different contexts.
Technical communication
is a vital necessity that provides us with the information of instructions to
operate, assemble, or understand the use of a product. It gives the user the
freedom to complete a task without the assistance of others, technical
communication provides instructions on the how and what to the naive
consumer. Technical communication should be significantly diverse in how it is
create. It is not so much what is said, but rather how it is stated and with
that technical communication must be clear to all parties. One of the
challenges living here in Italy has been this particular area. Purchasing items
and attempting to assemble them is abundantly stressful at times, because the
instructions were created with the Italian audience in mind.
Technical communication
often replaces the need for personal assistance, the cable guy or teacher, this
way we can reach our goal simply by reading the information presented to us.
Imagine purchasing a new laptop for school and having to set up the software,
but lacking the knowledge to do so. With this in mind, the consumer is able to
use the instruction manual to set up and operate their new laptop. According to
the Lannon (2008), “Whatever your job description, expect to be evaluated, at least in
part, on your communication skills” (p.7). Technical
communication is essential in the workforce and every component revolves around
the concept of communication. Technical communication prepares us for any
profession that we may hold.
References
Lannon, J. M. (2008). Technical Communication (11th
ed.) Ashford Custom. New York: Pearson Longman
